Workshops at-a-Glance
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Wednesday, October 17 Session A (10:30 a.m. - Noon) A1 Transforming Human Services to Older Adults A2 Building a Pyramid of Hope: Establishing Your Development Office A3 Research: Don’t Fear the Word, Just Incorporate Good Ethical Practice A4 Putting Your Data to Work: An Open Forum on Trips and Traps of Data Mining A5 Investing Retirement and Endowment Funds A6 A New Paradigm for Changing Entitlement Thinking A7 Getting the Right People on Your Board Bus A8 Planning a Strategy for Growth and Success A9 Energize Your Civic Engagement and Advocacy Efforts A10 Mergers: How to Dance the Dance 12:15–1:45 p.m. Awards Luncheon Session B (2 - 3:30 p.m.) B1 Workers Compensation: Controlling Cost through a Member-Owned Captive Program and Applied Risk Management Protocols B2 Utilization Management: Integrating Care and Oversight B3 Overview of the Workforce Resource Program: The Value of Engaging Corporations to Deliver Work Supports to Employees B4 The Balanced Scorecard: Leveling the Playing Field for Strategic Success B5 Making a Difference, the Safe Alternative to Out-of-School Suspension (SATOSS) Program B6 Unleashing the Potential of Youth Leadership: Youth-Adult Partnerships and Innovations from the Kellogg Leadership Community Change Initiative B7 What the Heck is Search Engine Optimization? And All the Other Questions Asked Along the Way B8 Recruitment and Retention of Direct Youth Care Staff B9 Harvesting Stories from the Vineyard for Philanthropic Gain B10 Mergers and Acquisitions: Legal Issues with a Focus on Human

Thursday, October 18 Session C (10:30 a.m. - Noon) C1 The Politics of Software Selection and Implementation C2 Igniting Donor Passion: How that Spark Can Build Nonprofit Self-Sufficiency C3  Off the Streets: Planning Makes the Project C4 Turning the Tide: How to Recruit and Retain Diverse, Young Talent in Nonprofit Human Services Careers C5 Why Change is Not Optional: Transforming Your Organization with Diversity C6 The Creation, Enhancement, and Maintenance of a Trauma-Informed Treatment Agency C7 Mobilizing Your Manpower for Marketing C8 How Managing Sick Leave Can Impact Your Wellness Program and Cash Flow C9 Beyond Outcomes: Benchmarking for Best Practices in Human Services C10 Marketing for the Perplexed 12:15–1:45 p.m. Networking Lunch Session D (2 - 3:30 p.m.) D1 Love ‘Em or Lose ‘Em: Tips for Motivating Employees D2 Innovative Program Development Across the Continuum of Care for Deaf, Deaf-Blind, and Hard of Hearing Persons D3 Bringing People Together to Make Change Happen: A Model to Engage, Support, and Mobilize the Power of Parents D4 Business Planning: What it Is, Why it Matters, and How to Achieve Strategic Clarity through the Process D5 Managing the Human Side of Change D6 Cruise Ships and Battleships: Paradigms for Changing Organizational Culture D7 Integrating Your Brand Across the Organization D8 Building a Community-Based Mental Health Service Network for Returning Veterans and their Families: A Military-Civilian Partnership D9 Board Ambassadors: Engaging the Board in Development (Without Trespassing or Fear) D10 Introduction to the Healing of Racism

Friday, October 19 Session E (10:30 a.m. - Noon) E1 Economic Return on Investment— What Impact Are You Having in Your Community? E2 Segmentation: Making the Most of Your Donor Database E3 Healthy Aging—Empowering Seniors to Take Charge of their Health E4 Success Stories in Family Strengthening Initiatives E5 Tips and Techniques for Hiring Senior Leaders (And All Leaders!) E6 Portrait of the Case: Preparing Yourself to Tell Your Story E7 Family Search and Engagement: Bringing Children Home E8 No Margin, No Mission E9 Trust as an Asset: Building Capacity for Administrative Excellence Within MACC Box Lunch

Post-conference 12:15 p.m. Family Strengthening Awards Luncheon 2–4 p.m. Two UNCA Family Strengthening workshops

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