ALLIANCE MEMBER ADVISORS
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The following is a list of Alliance CEOs who have successfully effected organization-wide change in their agency, and are willing to give friendly advice and the benefits of their experience to other Alliance CEOs who are attempting it.


Kevin Drollinger, MSSW, MBA, Executive Director
Epworth Children & Family Services
110 N. Elm Ave.
Webster Groves, MO 63119-2418
(314) 961-5718
kdrollinger@epworth.org

• Experience: Completely revised agency governance structure, eliminating all but two standing committees, and creating a “task force” approach to items that directly impact the strategic plan and balanced scorecard.

Don Emond
Retired: Former CEO of Family Service Association of Greater Fall River, Boston MA for over 40 years.
Phone: 508-822-4993
done@meganet.net 

• Experience: Change is the essence of survival and growth. Sharing my past experience may help you avoid the pitfalls. If you’re already in a pit, I may be able to get you out.

B. Scott Finnell, PhD, LCSW, President/CEO
Pressley Ridge
530 Marshall Ave.
Pittsburgh, PA 15214
412.442.2883
www.pressleyridge.org 
SFinnell@pressleyridge.org 

• Experience: MBA and PhD in Social Work Administration. I have had the opportunity to lead change in almost all areas of organizational life. For example: ending corporal punishment at one organization to reducing restraints by 50% at another, leading an initial accreditation process to building a complete organizational infrastructure (including training, HR, IT, marketing, compliance, development, communications, etc.) and changing direction and focus of international programs in Europe and South America.

Reed Henderson, President & CEO
Family Lifeline
1518 Willow Lawn Dr.
Richmond, VA 23230-3407
(804) 282-4255
www.family-lifeline.org 
rhenderson@family-lifeline.org 

• Experience: Beginning in the fall of 1997, implemented a major shift in service delivery, from office-based to community-centered programming, with a primary focus on strengthening the capacity of family members to support one another and make constructive contributions to their communities. Also encouraged and developed partnerships with hospitals, city and county government, public schools, and not-for-profit organizations to implement collaborative program initiatives in host settings. During my 9 year tenure, the annual operating budget has grown from $2,500,000 to $4,000,000, and annual fundraising has increased from $37,000 to $1,200,000.

Vincent D. Hillyer, ACSW, LCSW, BCD, President
Boys and Girls Town of Missouri
PO Box 189
St. James, MO 65559
573-265-3251
vince.hillyer@bgtm.org

• Experience: Successfully overcame poor succession planning from a CEO who had been in place for 30 years. Completely re-energized an agency, changing its culture to a strength based organization, diversified successfully from residential to a more level organization that now includes equal amounts of community-based services, and reorganized a statewide management team and agency statewide board of directors.

Dawn Lockhart, President
Family Counseling Services
1639 Atlantic Boulevard
Jacksonville, Florida 32207
(904)396-8113
dawnl@fcsjax.org

Dr. Kathleen L. McDonald, Executive Director
Enterprise for Progress in the Community (EPIC)
2902 Castlevale Rd., Suite A
P.O. Box 9279
Yakima, WA 98909
Phone: 509-249-9116
Fax: 509-457-0580
kathleenm@epicnet.org

• Experience: Background in leadership for change (doctorate in leadership) and currently engaged in effecting agency-wide change at EPIC. Would be willing to share that first year perspective of assessing needs, identifying resources and stakeholders, building relationships, ensuring personal support (outside executive coach), setting vision/goals and riding through the ups and downs. I have successfully brought about change with other projects at local and state levels, and I am an experienced trainer/presenter at state/national levels.

Mary Jo Monahan, LCSW, President & CEO
Family Services Centers, Inc.
2960 Roosevelt Blvd.
Clearwater, FL 33760
(727) 489-5233; (727) 536-7867 FAX
www.familyservicecenters.org 
mmonahan@FamilyServiceCentersInc.org

• Experience: Successfully led change from office-based to a community-centered organization and led internal transition process upon assumption of leadership as President & CEO.

Pat Showell, President &CEO
Families First
1105 West Peachtree Street, NE
PO Box 7948, Station C
Atlanta, Georgia 30357-0948
404-853-2817-office
404-898-7297-fax
www.familiesfirst.org 
pat@familiesfirst.org 

• Experience: Successfully completed an agency-wide integrated software system change initiative.

Scott Spangler, President & CEO
Family Service Partners
Harrisburg & York, PA
sspangler@familyservicepartners.org

• Experience: Currently preparing for another merger/affiliation.

Teri Zywicki-Nelson, CEO
St. Aemilian - Lakeside, Inc.
8901 W. Capitol Drive
Milwaukee, WI 53222
414-465-1323
tzywicki@st-al.org

• Experience: Went through a structure change and decentralization at agency; also moved from a straight annual raise to a performance management system in the last few years.