Part III: Culturally Competent Services: A Key Organizational Objective
Understanding The Cultural Dimension Webinar Series
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Date: Tuesday, November 11, 2008
Time: 1 p.m. Central (2 p.m. Eastern/11 a.m. Pacific)

Join Gladis Benavides of Benavides Enterprises, Inc. in a provocative 3-part webinar series on diversity management, multicultural workforce development and culturally competent services.

Part III of this series will focus on how to provide culturally competent services, frame and discuss the issues of service delivery, cross-cultural communications and community relations.

This session will identify tools and strategies to:

  • set in place policies and procedures to meet Civil Rights
  • requirements regarding cultural competency and the Limited English Proficiency Guidelines
  • identify the required training models for administrators, supervisors, and employees and their application based on the nature of the organization and services provided
  • identify successful cross-cultural communication models designed to establish, maintain, and promote collaborative relations with other organizations and the communities the agency serves.

To register:
The cost to register is $49.95 per webinar. Or, purchase the entire series at $135 and save!

For registration information, please contact Ann Koerner.

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