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Volunteer Management
January 2006
The following information packet
was compiled by the Severson National Information Center, a department of the Alliance for
Children and Families, 11700 W. Lake Park Drive, Milwaukee, WI 53224.
Phone: 414-359-1040 or 800-221-3726, extension 3615; Fax: 414-359-1074;
E-mail: severson@alliance1.org. Single copies of articles are available
for personal use to Alliance members, who receive services free of charge.
Non-members may inquire about fee-for-service assistance.
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VOLUNTEER MANAGEMENT COMMUNITY OF PRACTICE (CoP) AND ONLINE DISCUSSION
GROUP:
- The Volunteer Management CoP is staffed by
a member advisory committee of Volunteer Managers from Alliance member
agencies and holds 4 free teleconferences per year on volunteer
management. It also has an online discussion group for volunteer managers.
To join the Alliance’s Volunteer Management CoP and/or the discussion
group, please click here:
www.alliance1.org/Library/CoPcomplete.htm
ARTICLES & MEMBER MATERIALS
(link to online order
form)
INTERNET LINKS: [TOP]
Single copies of the following titles are also
available from the
SEVERSON CENTER.
Have You Ever Been Convicted … ? Rose
Gutfeld. 2003. #6003
New options make it easier and cheaper to run background checks on staff and
volunteers.
Link
Innovative Orientation. Debie Anderson. 2005. #10136
Research shows that it is worth the time, energy and expense to provide a
quality orientation.
Link
Paying Back With Interest. Cassie J. Moore. 2004. #4046
Some charities turn clients into eager volunteers.
Link
Secrets of the Nonprofit Ladies Luncheon League: What “They” Won’t Tell
You About Managing A Volunteer Program. Susan Moscareillo. 2003. #5416
If everything isn’t going as smoothly as you thought it would, it’s probably
that you haven’t yet learned the “tricks of the trade” that experience will
teach you.
Link
When People Disagree. Dudley Weeks. 2005. #5294
A Guide to Dealing Effectively with Conflict in Your Volunteer Program.
Link
Volunteer Management Capacity in America’s Charities and Congregations: A
Briefing Report. The Urban Institute, February 2004.
Volunteers can boost the quality of services in charities and congregations
while reducing costs. However, these organizations are not always fully
equipped to make the most of their volunteers. This study highlights the
potential for charities and congregations to use more volunteers, some
challenges in doing so, and capacity-building options to reduce the hurdles.
Link
WEB SITES AND ELECTRONIC JOURNALS: [TOP]
e-Volunteerism: The Electronic Journal of the Volunteer Community
www.e-volunteerism.com
Co-published by Energize, Inc. and Steve McCurley, edited by Susan Ellis,
with international contributors.
Volunteer Management Review
www.charitychannel.com/enewsletters/vmr
Electronic newsletter published by CharityChannel and edited by Nan
Hawthorne.
Volunteer Today: The Electronic Gazette for Volunteerism
www.volunteertoday.com
Monthly e-newsletter for those who manage the work of volunteers in
nonprofit, government or corporate programs. Its aim is two-fold: 1) build
the capacity of individuals to organize effective volunteer programs; 2)
enhance the profession of volunteer management.
Energize, Inc. … Especially for Leaders of Volunteers
www.energizeinc.com
Susan J. Ellis’ web site. Includes library of resources, major Web
information sources on volunteer management, free electronic books, book
store, a list of free electronic discussion lists, statistics on
volunteering, etc. Also includes a bibliography of online articles and book
excerpts on volunteer management. Titles include:
BOOKS:
[TOP]
Recommended books available for purchase: (click links to review or
purchase)
Better Safe … Risk Management in Volunteer Programs & Community Service, by
Linda J. Graff. (Linda Graff and Associates, 2004)
A comprehensive risk management manual for volunteer programs and community
service involvement. Lots of practical information, how-to tips, worksheets,
checklists and ready-to-use forms. Applicable in all kinds of nonprofit
settings, with large and small programs. Follow through the process of risk
identification and management. Excellent help for managing risks in
positions of trust.
Link
Children as Volunteers: Preparing for Community Service, 3rd ed., by Susan
J. Ellis, Anne Weisbord, Katherine H. Noyes. (Energize Books, 2003)
The only book expressly for agencies about how to incorporate children into
an adult volunteer program and find creative ways to use children’s fresh
perspectives. Includes examples of actual volunteer projects accomplished by
youngsters, models of child-adult teams and tips on family volunteering.
Learn how to recruit, train and design assignments for volunteers under the
age of 14. Plus, special sections discuss mandated school-based community
service and legal issues.
Link
The Volunteer Recruitment (and Membership Development) Book, 3rd ed., by
Susan J. Ellis. (Energize, Inc., 2002)
Crammed with innumerable recruitment ideas and recommendations. Starts with
designing assignments attractive to new volunteers and continues by
addressing organizational image, where to look for volunteers, why people
volunteer or do not, how to select the right recruitment technique, what
"diversity" means to an organization, and the impact of trends in
volunteering today. Includes a full chapter on membership development for
all-volunteer organizations and an appendix on how to use the Internet for
volunteer recruitment.
Link
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