President and CEO FEI Behavioral Health
As president and CEO of FEI Behavioral Health, the Alliance for Strong Families and Communities’ social enterprise, Ted Uczen directs all strategic aspects of the business and directly oversees all sales and marketing activities of the organization. He holds a key management position on the executive leadership team and works directly with hundreds of nonprofit human services organizations. He regularly supports these nonprofit organizations by helping to define strategic sales and marketing opportunities that help grow revenue from nontraditional sources.
As senior vice president of banking solutions at Metavante (now FIS), Uczen managed the customer relationship management business and grew overall revenue by more than 20 percent in less than two years, making it a $100 million-dollar business with over 250 employees. In addition, he started the Global Banking business unit as a joint venture with an international partner.
As chief customer officer at NuEdge Systems, he redesigned and managed all aspects of the customer facing organizations. In addition, he developed and implemented many successful loyalty, acquisition, retention, and reactivation programs for some of the most successful and fastest growing companies in the country.
With over 25 years of database marketing and strategic business consulting experience, he has held several management positions and developed a detailed and extensive experience of numerous industries. He began his career at Kobs & Draft Worldwide (now Draftfcb), one of the largest direct marketing agencies in the world, and has worked with both consumer and business-to-business marketers impacting dozens of clients. In addition, his experience includes developing and conducting training for media companies on direct marketing, database marketing and database systems.
His speaking appearances have included the Social Enterprise Alliance Summit, the Alliance National Conference, the Alliance Senior Leadership Conference, the National Industries for the Blind National Conference, National Center for Database Marketing Conferences, the Direct Marketing Association’s Senior Executive Forum, Direct Marketing Days in New York, and the Direct Marketing Association’s Professor’s Institute.
Uczen is a graduate of Ripon College in Ripon, Wisconsin, and holds degrees in Psychology and Philosophy.