Sunday April 29

Seven Characteristics of Leadership and Meyers Briggs Interpretation

This session will cover four key elements:

  • The first is the 7C approach to conceptualizing executive leadership
  • The second the competencies developed by the Network of Social Work Managers
  • The third is the Executive Leadership Mix, a double helix in which the tensions between leadership and management are considered; these two perspectives will provide a prism through which others can integrate the entire curriculum
  • The fourth is “Characteristics,” the initial C in the 7C approach, and the Myers Brigs Essay Instrument

Related reading:

Instructor: John Tropman

The Coach Approach to Managing within Human Services

Employee engagement is one of the toughest issues facing today’s nonprofit human services world, as we often struggle to maintain the talent and knowledge base necessary for delivering high-quality services. During this session, students will gain an appreciation and understanding of the “Coach Approach to Managing” to empower employees and create an environment of open communication and collaboration. Participants will practice the skills necessary to be an effective coach and leave prepared to apply the behavioral model immediately within your organization to create the climate and build relationships for successful coaching with employees.

Instructor: Sally Schmall

Action-Based Learning

This session will introduce action-based learning and the projects students must complete between the first and second years of the Executive Leadership Institute. The purpose of these projects is for students to apply the concepts, tools, and examples from institute within their organizations. The four goals of this action-based learning experience are:

  • The application and integration of theory by learning
  • The development of critical thinking skills
  • The development of project management skills
  • Enhanced communication skills

Instructor: Undraye Howard, vice president of the Center on Leadership, Alliance for Strong Families and Communities

Monday April 30

Session descriptions coming soon

Tuesday May 1

Menlo Innovations: A Culture Focused on Joy

Every year thousands of people from all around the world visit the small Menlo Innovations. They don’t make the trek to learn about technology; rather, they want to witness a radically different approach to company culture. Menlo CEO Rich Sheridan removed the fear and ambiguity that typically make a workplace miserable. His own experience taught him that, for many, work was marked by long hours and mismanaged projects with low-quality results, but he knew there had to be a better way. With joy as the explicit goal, Sheridan and his team established a share belief system that supports working in pairs and embraces making mistakes, all while fostering dignity for the team.

Instructor: Richard Sheridan

Open Book Management at Zingerman’s: Why Our Dishwashers Know our Net Operating Profit

This session will cover Zingerman’s approach to Open Book Management, a solid, ethically oriented program designed to help manage through all kinds of economic circumstances, reduce leadership stress, and get the whole team on board to make financial (and other bottom line) success an activity everyone participates in. Zingerman’s loves it in good economic times, and when the economy tanked, realized that organizations need everyone’s brain actively involved in improving financial results.

So, why Open Bank Management?

  • Zingerman’s approach to Open Book Management is designed to help us navigate through all kinds of circumstances including economic turmoil
  • Financial responsibility creates buy-in from staff at all levels—there’s no “us” and “them” in Open Book—we all work together to make success happen
  • No more financial “surprises”—everyone at Zingerman’s knows what’s happening with the business by coming to the huddles and reading the scoreboards
  • Using forecasting is a proactive approach to addressing opportunities and challenges before they occur, rather than trying to solve problems in the moment
  • Paying attention to measures that are not on a financial statement (like check average) helps run the business better
  • The system works beautifully for all measures, e.g., customer service, food quality, environmental

Instructor: Ari Weinzweig

Cross-Sector Lessons in Leadership and Culture: A Case Study on Quicken Loans
As of recently, Detroit has been gaining more and more attention from media, business leaders, and community organizations—both nationally and around the world! Quicken Loans is extending an invite for social sector leaders to witness downtown Detroit’s renaissance to learn more about their efforts in revitalizing the central business district into a vibrant, urban core. Also, students will be exposed to understanding the culture and leadership of Quicken Loans. Social Sector leaders will realize the valuable cross-sector lessons related to sustainability and endurance of an organization.

Tour Guides: Quicken Loans Employees

Wednesday May 2

Starting an Effective Social Enterprise

Social enterprises can provide a way to provide services without the need for continual fundraising. This session will build upon my research in studying more than one hundred social enterprises, looking at what they have in common, what routes they have taken to success, and what we can learn from their failures.

Instructor: Michael Gordan

Innovation and the Social Sector World

Making your organization better and new is the name of the game. Productivity is no longer enough; growth is now required. In a down market, innovation isn’t your best friend—it’s your only friend. But innovation turns everything you have been taught about effective leadership upside down.

What happens to an organization when it introduces new practices? What happens when your best people aren’t your people at all? What happens when everyone, everywhere, every day innovates?

OK, you’ve heard what you need to do from everyone, but how to do it is the real challenge. This session will teach students how to develop the practices, projects, and people to implement innovation. It will focus on the role of leaders in developing the ability to make good on the innovation promise—to sync strategies, practices, and competencies to achieve collaborative innovation goals.

Students will learn how to:

  • Spot opportunities for innovation
  • Pick the right people to create breakthroughs
  • Establish a high performance creative culture and work environment
  • Develop key individual and organizational creative capabilities
  • Measure creativity
  • Develop an innovation process
  • Pick winning ideas, manage winning projects, and harvest winning innovations

Instructor: Jeff DeGraff

Thursday May 3

Finding Your Productivity and Focus in a Hyper-Interrupted, E-Distracted World  

E-mail, texts, interruptions, phone calls, project transitions, office clutter, social media and other Media.

Smart phones and apps.

Even family and friends.

These common distractions make it almost impossible to get anything done. It seems like there is always something getting in the way of what you really need to do. But forethought and effective strategies, as well as some discipline, make it possible to find your focus, even in a hyper-distracted world. This session will feature a game plan for getting and keeping your distractors under control and finding critical productivity time every day, leading to better performance and clarity of mind and purpose.

This program will cover the following:

  • The state of interruptions and distraction in today’s professional world
  • The two key ways e-mail distracts you (and solutions for managing it)
  • How to more effectively deal with unexpected interruptions and project transitions to maintain traction and reduce distraction
  • Reducing the e-distraction of smart phones, tablets, and apps
  • A few key office/information clutter strategies for better organization
  • A game plan for better managing the start of your day and your work/information through the day for higher productivity, more focus, and less distraction

Instructor: Randall Dean

A Leader’s Role in Developing a Culture of Equity

“Ethical leadership is a process by which a good person rightly influences others to accomplish a common goal to make the world better, fair, and more humane,” says Peter Northouse in Introduction to Leadership Concepts and Practices. He goes on to discuss the intertwined essence of ethical leadership, character, and justice. This session will examine this nexus as participants study the role, duty, and actions ethical leaders are called to take to foster and advance a culture of equity.

Instructors: Kerron Norman and Sheryl White

Friday May 4

Connecting the Dots: Strengths-Based Leadership in Action

Building a bridge between your knowledge and the practice of leadership requires awareness of your strengths. In this session, students will begin the bridge-building work by analyzing their leadership strengths, developing an action plan for employing our strengths to accomplish goals, and exploring how we build winning team through the collective impact of strengths. This session will draw upon the book Strengths Based Leadership by Tom Rath and Barry Conchie as a roadmap.