ELI boasts a wide variety of faculty from the nonprofit and for-profit sectors, as well as academia. The curriculum will not only challenge, but offers a rare opportunity to focus on excellence, impact and systems change.
President & CEO
Randall Dean Consulting & Training
Randy Dean, the “e-mail sanity expert”® is a professional speaker and expert on time and e-mail management, effective organization, and the related use of technology. For more than 20 years, he has been leading training and speaking programs for major corporate, university, association, and government audiences. Obsessed with time management and personal productivity, he left a successful career as a graduate program admissions director, professional marketer, and manager to become a leading speaker and trainer. The author of the recent Amazon bestseller, Taming the E-mail Beast, he has led programs for thousands of satisfied and inspired students, managers, and professionals on being more productive with their time and life. His highly informative and entertaining speaking and training programs leave audience members with immediately-usable tools, strategies, and skills on how to better manage their time, technology, and information overload following their program experience.
Clinical Associate Professor
Ross School of Business
University of Michigan
Jeff DeGraff has an unorthodox approach to life. As professor at the University of Michigan’s Ross School of Business, his life is full of the twists and turns of an innovator. A true innovator, he has tried things, faced failures and successes, and charted his own course—continually looking at what’s beyond the horizon. Inspired by Walt Disney, he follows the mantra “Keep Moving Forward.”
Having earned his doctorate in just two years, when he was only 25, DeGraff turned down an academic position at a prestigious Ivy League-university only to become the youngest executive at the fastest growing pizza company in the 1980s. He then combined the world of academia with the world of business to emerge as an engaging and highly sought-after professor, speaker, and consultant. His client list reads as a “who’s who” within the world of innovators including General Electric, Coca-Cola, American College of Surgeons, and Google. DeGraff’s creative and direct take on making innovation really happen have made him a world-renowned thought leader and have prompted his clients and colleagues to dub him “The Dean of Innovation.”
DeGraff’s mission is “the democratization of innovation.” He brings innovation to everyone, every day, and everywhere through his books, such as Making Stone Soup; public television program Innovation You, column for Inc. Magazine, and radio program The Next Idea. To learn more, visit Degraff’s website.
President and CEO
Alliance for Strong Families and Communities
Susan N. Dreyfus is president and CEO of the Alliance for Strong Families and Communities, a strategic action network of social sector organizations that has a national reach in thousands of communities across America.
She is dedicated to advancing equity in society through access and opportunity so all people can reach their full potential. She believes in the power of the social sector to be influencers of larger systemic change through its excellence, distinction, innovation, and influence.
Prior to joining the Alliance in 2012, Dreyfus was secretary for the Washington State Department of Social and Health Services. She was appointed by Gov. Chris Gregoire in May 2009 and approved by the senate. She served as a member of the Governor’s Executive Cabinet. She had responsibility for Medicaid, aging and long-term care, child welfare, behavioral health care, juvenile justice, economic assistance, and other human services.
Retired President of the University Musical Society
University of Michigan
Ken Fischer recently retired from the presidency of the University Musical Society (UMS) of the University of Michigan, a position he held for 30 years. He is currently writing a book for University of Michigan Press on his career in the arts and is teaching a course in arts leadership at the university.
Acknowledged as an international leader in the performing arts, Fischer accepted the National Medal of Arts from President Obama at the White House on behalf of UMS in fall 2015. The National Medal of Arts is the highest award the U.S. government grants in the arts, and UMS was the first university arts presenter so recognized. During his tenure, Fischer presented leading artists and ensembles in theater, music, and dance including the Royal Shakespeare Company; Complicite; Vienna, Berlin, and New York Philharmonic Orchestras; Wynton Marsalis; Yo-Yo Ma; Cecilia Bartoli; Audra McDonald; Andras Schiff; Martha Graham, Mark Morris, and Bill T. Jones Dance Companies; and the remounting of Einstein on the Beach by Philip Glass and Robert Wilson.
Before UMS Fischer was a higher education association executive and management consultant in Washington, D.C., specializing in the design and management of meetings, seminars, and conferences. He is the author of Little Big Winners: 77 Ideas for a Better Conference. Fischer has degrees from The College of Wooster (religion) and University of Michigan (the study of higher education).
Founder and Principal
Leaders 4 Futures LLC
Howard Garval is the founder and principal of Leaders 4 Futures, a consulting practice focused on preparing the next generation of nonprofit leaders to move into senior and executive leadership positions including the CEO position. He served as president & CEO of Child & Family Service Hawaii from 2006-2017, retiring Sept. 30, 2017.
Garval is a graduate of the PONO Leadership Program in Hawaii and a recipient of the Ho’okele Leadership Award from the Hawaii Community Foundation. In Hawaii, Garval also served as the chair of the PHOCUSED (Protecting Hawaii’s Ohana, Children, Under-Served, Elderly and Disabled) Board of Directors; the Hawaii Family Support Institute Advisory Board; and in 2017, served as chair of the State Procurement Policy Board after serving on that board for about three years. He also served as co-chair of the Move Oahu Forward Board of Directors. He previously served on the board of the Hawaii Community Reinvestment Corporation and the Oahu Workforce Investment Board.
Nationally, he is a member of the Alliance for Strong Families and Communities’ Executive Leadership Institute Alumni Connections. He also served as the group’s first chair from 2008-2011. Garval also is a trustee for 501(c) Agencies Trust, another national board.
Arthur F Thurnau Professor of Social Entrepreneurship
Ross School of Business
University of Michigan
Michael Gordon is the Arthur F Thurnau Professor of Social Entrepreneurship at the Ross School of Business. He is also the faculty director of the Center for Social Impact. He writes books and papers, teaches, and works with organizations on topics related to social enterprise, microfinance, social finance, and impact investment. He has written papers and books on these topics.
Executive Associate Athletic Director
University of Michigan
Greg Harden is in his 23rd year with the University of Michigan Athletic Department, currently serving as executive associate athletic director. In this position, he oversees Athletic Medicine, Performance Psychology & Athletic Counseling, Strength & Conditioning-Olympic Sports, Sports Performance, and Equipment Operations. Harden has been affiliated with the University of Michigan Athletic Department since 1986, when he joined as a staff consultant and student athlete personal development program counselor. Harden provides individual student athletes with personal support and adult learning opportunities for their teams. In 2014, Harden was featured on 60 Minutes Sports, where correspondent James Brown profiled “Michigan’s Secret Weapon” and the impact Harden has on student-athletes. Harden has been instrumental in aiding the Athletic Department in designing and implementing student and staff development strategies. His collaborative style and efforts have helped to strengthen the Athletic Department’s connection with the larger university community. Harden is a licensed social worker and received both his bachelor’s and master’s from the University of Michigan.
Vice President of the Center on Leadership
Alliance for Strong Families and Communities
Undraye Howard is a strategic team member of the Alliance for Strong Families and Communities, serving as the vice president for the Center on Leadership. In his current role, he leads in the coordination of Alliance offerings and collateral related to leadership development. This includes development, implementation, and coordination with network members and key Alliance departments in providing strategy, solutions, and support for the development of leaders in the social sector. Howard was instrumental in developing the Alliance’s current leadership platform model, the rEvolutionary Leadership Model, premised on the development of change leaders driving for system and population level results.
Howard provides strategic leadership and direction related to the Alliance’s equity efforts as defined within its theory of change for network members to include managing the Advancing Equity Alliance Peer Exchange group and co-creating deliverables and resources that lift the efforts of best promises and practices related to equity throughout the network. Howard has been with the Alliance over 10 years serving in various capacities that include director of consultation and leadership services and vice president of intellectual capital.
Additional past career placements for Howard include being the executive director of a small community-based organization, human resource development manager, and trainer for an executive recruitment firm and training manager for a small nonprofit employment agency.
He serves as an adjunct professor for several universities in Milwaukee, teaching courses in youth work, ethics and boundaries, human services skills and techniques, and many communication and leadership courses. Other outside interests include serving as board member for an assisted living facility organization and serving as vice president of the board of directors at his local congregation. In addition, Howard provides training and consultation to community-based organizations. He has a bachelor’s in business and marketing and a master’s in communication with special interest in training and development from the University of Wisconsin -Milwaukee. Howard is also pursuing his terminal degree.
John Lydon is CEO of Auberle and the Pauline Auberle Foundation. Auberle is a $14 million nonprofit social service agency with 235 employees serving over 3,860 at-risk young people and families annually in Southwestern Pennsylvania. He recently received the 2017 Innovation Award from the Pittsburgh Business Times, the only social service agency to be honored. Upon arriving at Auberle, he has accomplished the following:
- Changed culture to focus on performance, innovation, employee empowerment, and fiscal strength
- Established quality metrics in every program and department, relied on data for decisions, benchmarked externally where available, and created benchmarks where none existed
- Developed a learning culture and became a regional, state, and national partner and leader and promoted a thought leader organizational culture where leaders regularly present in regional, state, and national forums
- Designed an innovative agency including front line staff, transitioned programs from a residential emphasis to 16 diverse program areas, more than tripling the number of youth served
- Built a financially strong agency with three new facilities and extensive renovations; regular increases in wage “floor” to promote living wages; upgraded IT, communications, and infrastructure; and started a strong social media program
Lydon is a graduate of the University of Pittsburgh School of Law and is currently an adjunct professor of law.
Culture Architect, Speaker, Author
Tony Moore Speaks
For more than 20 years, Tony Moore has held leadership positions in social service agencies with a primary focus on the health and well-being of children. Most recently, he held the position of chief of organizational development for a national nonprofit organization. In this role, he helped design and build the organization’s culture and led the people-side of multiple mergers and acquisitions. Believing people are the bridge between strategy and execution, his firm Tony More Speaks helps organizations design BRIDGE-Strengthening Cultures.
As a leader, Moore’s goal has always been the same—impact the organization by positively impacting the lives of those he’s led. It was this passion to bring out the best in people that led to his entry into talent management and development. Once there, he discovered he could multiply the impact of an organization’s talent by creating and implementing people processes designed to support, engage, and equip those charged with the responsibility of carrying out the organization’s mission. His unique blend of integrity, empathy, and energetic pursuit of change inspires confidence and lasting vision-to-implementation in every organization he touches. Moore has a master’s in organizational leadership and is a Society for Human Resource Management Senior Certified Professional.
Senior Vice President of Public Policy and Mobilization
Alliance for Strong Families and Community
Marlo Nash has served as the senior vice president of public policy and mobilization since July 2015, and she led the process to develop the Alliance for Strong Families and Communities’ public policy platform and 2017-2019 federal legislative agenda. She returned to the Alliance in this role after a brief time away to help lead the startup of the National Foster Youth Institute, founded by the Congressional Caucus on Foster Youth. In 2013, Nash began working at the Alliance as its director of external relations and network mobilization. She designed the network mobilization approach that is in action today.
Previously, she served on the leadership team of Voices for America’s Children as its vice president of membership, which allowed her to reconnect with her state child advocacy roots. Prior to this role, Nash’s early childhood network building, awareness, and engagement efforts captured the attention of United Way of America, and she was recruited to join its national team to lead 2-1-1 and Success By 6, the nation’s largest public-private network of early childhood advocates.
During nearly 10 years with the Oklahoma Institute for Child Advocacy (OICA) as the director of Oklahoma KIDS COUNT, the Annie E. Casey Foundation’s long-running data tracking and policy change initiative, Nash trained hundreds of child advocacy leaders, produced the annual KIDS COUNT Factbook, and worked closely with media outlets to elevate key issues. While with OICA, Nash served on the Governor’s School Readiness Task Force, worked with business leaders to establish a state-level public-private early childhood partnership, and built a statewide community network of public-private coalitions.
Nash moved into public policy advocacy as the director of central Oklahoma’s child care resource and referral center after starting her professional life as an administrator in the U.S. military child care system.
Vice President & Chief Program Officer
Kerron Norman is the vice president and chief program officer at ANDRUS. In this role, she provides direction for the implementation of new programs and services to meet the organization’s strategic priorities. She leads the Community-Based Services Division and supports ANDRUS’ external relationships, collaborations, and partnerships. She has played an instrumental role in providing professional development programs to human service organizations.
Norman has extensive experience in child welfare. Prior to joining ANDRUS in 2012, she was the director of child welfare for the Westchester County Department of Social Services, where she oversaw child protection, prevention, and foster care for Yonkers, New York. She also served as deputy director of child protection for the NYC Administration for Children’s Services. Norman has a master’s in social work from Columbia University and a bachelor’s in sociology from Binghamton University. She is a recipient of the Franklin H. Williams Judicial Commission’s Diversity Award, which honors individuals who work diligently to promote diversity and equality in the judicial system or in the community.
Richard Sheridan is CEO of Menlo Innovations. While his focus has always been around technology, his passion is process, teamwork, and organizational design, with one inordinately popular goal: The business value of joy. Sheridan’s software design and development team at Menlo Innovations didn't invent a new culture, but copied an old one—Edison's Menlo Park New Jersey lab.
Inc. Magazine revenue growth awards, invites to the White House, speaking engagements around the nation, numerous articles and culture awards, and so much interest, Menlo is doing a tour a day of the Menlo Software Factory™.
Sheridan recently wrote a book called Joy, Inc., which shares all he has learned about the effect of a culture focused on joy.
School Social Work
University of Michigan
As founder of Academy Coaching, Sally Schmall provides customized workshops as well as confidential career and leadership development coaching for nonprofit leaders across the country. Prior to founding Academy Coaching in 2008, she worked at the University of Michigan for over 15 years in roles ranging from organizational consulting to director of the faculty recruitment for the College of Literature, Science, and the Arts. She has been teaching courses in nonprofit leadership and project management at the School of Social Work since 2000.
Henry J. Meyer Collegiate Professor of Social Work
School of Social Work
University of Michigan
John Tropman is a professor at the University of Michigan’s School of Social Work and an adjunct professor at the University of Michigan’s Ross School of Business.
He teaches nonprofit management courses at the School of Social Work and organizational behavior and human resources management courses at the Ross School of Business. Additionally, Tropman teaches courses in effective decision making and creativity for the university’s Executive Education program.
Tropman also has worked as a consultant for for-profit corporations, government agencies, and nonprofit human service organizations. He specializes in helping organizations with strategic planning, environmental scans, and developing product and service profiles.
He is an extensively published author, having written 40 books and many articles. Most recently, his books include Making Meetings Work (2003), The Total Compensation Solution (2001), Managing Ideas in the Creating Organization (1998), Do Americans Hate the Poor? (1998), and Nonprofit Boards, What to Do and How to Do It (1998). His many books discuss topics including community leadership, how to promote effective groups and group decision making, nonprofit governance, and public policy.
Tropman holds a joint doctorate in social work and sociology from the University of Michigan.
Co-Owner and Founding Partner
Zingerman's Community of Businesses
Ari Weinzweig is co-owner, founding partner, and CEO of Zingerman’s Community of Businesses in Ann Arbor, Michigan. While attending the University of Michigan as an undergraduate, Weinzweig began washing dishes in a local restaurant and soon discovered that he loved the food business. Along with his partner Paul Saginaw, Weinzweig started Zingerman’s Delicatessen in 1982 with a $20,000 bank loan, a staff of two, a small selection of great-tasting specialty foods, and a relatively short sandwich menu.
Today, Zingerman’s is an Ann Arbor institution—an organization of eight distinct businesses with over 750-person staff; annual sales approaching $55,000,000 a year; and a source of great food and great experiences for over 500,000 visitors every year.
Zingerman’s was instrumental in the founding of Food Gatherers, a perishable food rescue program that delivers over a million pounds of food to people in need.
Vice President of Training & Organization Development
General Manager of InnoVisions
Neighborhood House Association
Sheryl White is one of the nation’s leading consulting cultural psychologists and organizational development practitioners. She brings over 25 years of experience in providing leadership, workforce, and organization development consulting, facilitation, training, and coaching services. White specializes in helping leaders develop an organizational culture that is consistent with their desired vision and in developing interpersonal, cultural, and leadership competencies necessary to successfully inspire, influence, and lead strategic and culture transformation initiatives.
White is the vice president of training and organization development and general manager of InnoVisions at the Neighborhood House Association in San Diego. White, a board-certified coach, has served since 1999 as an executive coach and facilitator with the Center for Creative Leadership (CCL). For the second year in a row, CCL ranks No. 4 overall in the Financial Times worldwide survey of executive education. Since 1999, White has also served as a core adjunct professor at National University. She holds a bachelor’s in psychology, master’s in counseling, and a master’s and doctorate in psychology. White is passionate about and very effective at inspiring honorable leadership and helping people work better—and better together—for the betterment of humanity.
Susan Wiant Crabb
School of Social Work
University of Michigan
Susan Wiant Crabb has more than 20 years in human services management including strategic planning, fund development, and board development. She is a strong negotiator and a creative problem solver who is passionate about the organization’s mission and her team. She is currently a faculty member at the University of Michigan School of Social Work. Her role at the university is diverse—providing support, advocacy, problem solving, and crisis intervention to social work students and their volunteer field instructors. She also teaches executive leadership courses and has presented on leadership and organizational ethics at more than 12 different conferences.
Prior to joining the University of Michigan, Wiant Crabb was the president/CEO of HelpSource for four years. During her tenure, HelpSource raised more than $250,000 annually; served 6,000 clients ranging from youth in foster care to seniors; and ensured that each client received high-quality, continuous care. She also managed relationships and partnerships with the board of directors, clients, donors, volunteers, and community organizations.
Wiant Crabb has taught at both the University of Michigan and Eastern Michigan University as an adjunct professor. She was the recipient of the University of Michigan School of Social Work’s 2016 Distinguished Lecturer Award. She was recognized for embracing the teacher-learner paradigm and approaching interactions and exchanges through a lens of lifelong/wide learning.
Lynn Perry Wooten
Nolan Dean and Professor of Management and Organizations
Dyson School of Applied Economics and Management
Lynn Perry Wooten is the J. Nolan Dean and Professor of Management and Organizations for Cornell University’s Dyson School of Applied Economics and Management. Prior to joining Cornell University, she was on the faculty at the University of Michigan’s Ross School of Business for almost two decades. At the Ross School of Business, she served as the senior associate dean for student and academic excellence and clinical professor of strategy, management and organizations. In this role, Wooten was responsible for developing and implementing transformational educational experiences for students inside and outside of the classroom through curricular initiatives, academic advising, student life activities, leadership development, and career planning.
Wooten’s current research bridges theory and practice and focuses on positive organizing routines, diversity management practices, and crisis leadership, and her research has been published in journals such as Academy of Management Journal, American Behavioral Scientist, Human Resource Management, and Organizational Dynamics. She has written the book Leading Under Pressure: From Surviving to Thriving Before, During, and After a Crisis with Erika James and co-edited the book Positive Organizing in a Global Society: Understanding and Engaging Differences for Capacity Building and Inclusion with Laura Morgan Roberts and Martin Davidson. Her research has been funded by the National Institute of Health (NIH), Society of Human Resource Management, and Ford Foundation. Through her applied research projects, she has worked with many companies including Whirlpool, Google, and General Motors. She was also a scholar-in-residence at the Council of Michigan Foundations and partnered with foundations to develop inclusive leadership practices, diversity management systems, and equity policies.
Wooten is an alumna of the University of Michigan. She received her undergraduate degree from North Carolina A&T State University and her master’s in business administration from the Fuqua School of Business at Duke University. Wooten is an active member of national volunteer leadership organizations including Delta Sigma Theta Sorority, Jack & Jill of America, Ann Arbor Junior League, and The Links Inc.