Topic: Commitments of High-Impact Nonprofits:

  • Executing on Mission

In 2016-2017 Child & Family Service took a new approach to analyzing financial sustainability that is more inclusive, transparent, and accountable. The purpose has been to engage staff teams in the financial future of Child & Family Service. The organization created two new models grounded in this purpose: 

  • Sustainability risk rating model
  • Financial planning tool for contracts

The sustainability risk rating model provides a platform through which program and financial leaders can dynamically and comprehensively evaluate funding. In addition to looking at financial sustainability, the sustainability risk rating model broadens the scope to also look at alignment of mission, community needs, and impact. The model was developed with input from many stakeholders including members of the executive and fiscal teams, program leaders, and members of various program teams. It also was shared with the board. The purpose of the risk rating is to transparently share information about the organization’s risk exposure and future sustainability as well as engage program leadership in planning the future of programs and/or locations. 

The financial planning tool takes a drill-down approach to financial sustainability and provides a platform for Child & Family Service’s work and engagement with funders. The planning tool allows our organization to fine-tune funding proposals. In the past, we might have tried to make services work with limited funding, but today, the planning tool allows the organization to propose quality programs and services that we can reasonably deliver and sustain with the resources allotted. The tool has proven to be essential to our program leaders who balance many programs with limited resources. 

This session, which is geared toward program and finance directors, will focus on how our organization initiated this work, why it’s important to our organization, and what is next for Child & Family Service in this area. The session will include a review of the tools as well as an opportunity for participants to complete a program mock-up with their program/fiscal counterpart. 

Learning Objectives

  • Conceptualize your organization’s approach to leading financial sustainability 
  • Consider what audiences should be engaged in your organization’s financial future 
  • Practice and take away tools developed by Child & Family Service


  • Vivian Yasunaga, CFO, Child & Family Service (@CFShawaii)
  • Christine Terry, director of East Hawaii programs, Child & Family Service (@CFShawaii)

Vivian Yasunaga
Child & Family Service

Vivian Yasunaga is the CFO for Child & Family Service. In this role, she is responsible for the financial management and compliance matters for its family of organizations. She provides a broad range of analytic and strategic support for the organizations’ long-term growth and fiscal sustainability.

Christine Terry
Director of East Hawaii Programs
Child & Family Service

Christine Terry is the director of East Hawaii programs for Child & Family Service. She provides oversight and leadership for all Child & Family Service programs in the eastern portion of Hawaii Island. In her role, she oversees a variety of programs including: Child Welfare, Behavioral Health, Gerontology, and Domestic Violence. Her responsibilities include planning, developing, implementing, monitoring, and evaluating programs and services. Terry oversees multiple program budgets and is responsible for planning and seeking funding for deficit programs as well as funding for innovative programs.