Topic: Leadership Development

  • Handling Adaptive Challenges in Our Sector
This workshop will discuss the development of a leadership academy to equip existing and emerging leaders within an organization to lead more effectively and to position them for promotion to higher level leadership positions. In addition to describing the curriculum and structure of the academy, the presenters will engage workshop participants in adapting the work of Child & Family Service (CFS) by identifying critical gaps in leadership development within their own organizations. The presenters will also provide a checklist of questions for participants to consider in developing their own leadership programs at their organizations and share lessons learned at CFS.

Learning Objectives

  •  A leadership development program created at an Alliance member organization
  • Personal leadership development needs for respective organizations
  • A checklist of questions to consider in developing a leadership program
  • How to build a program as you go and at a modest cost to their organizations  


  • Karen Tan, president & CEO, Child & Family Service (@CFShawaii)
  • Howard S. Garval, principal, Leaders 4 Futures

Karen Tan
President & CEO
Child & Family Service

Karen Tan has been president & CEO at Child & Family Service (CFS) since October 2017 after serving 11 years as chief program officer in the organization. She was selected in May 2017 to become the next CEO at CFS after an extensive national search. Tan started her career at CFS as the director of training and was promoted to director of program services before her promotion to chief program officer. She has over 23 years of leadership experience working in the social service field.

Tan was the lead member of the CFS executive team for key initiatives such as the implementation of Results Based Accountability to improve the performance of CFS programs and align the entire organization to the focus on measurable outcomes and impact. She views clinical excellence as a program priority and is instrumental in the organization’s role as a top trauma-informed care organization in Hawai‘i.

Tan received her bachelor’s from Seattle Pacific University and her master’s in social work from the University of Hawaii at Manoa. She was named a 2014 Woman to Watch by Pacific Business News. She is also an alumnus of the Alliance for Strong Families and Communities Executive Leadership Institute.

Howard S. Garval
Leaders 4 Futures LLC

Howard Garval is Principal of Leaders 4 Futures LLC, an executive coaching and leadership development firm. He is a certified facilitator in Social Style and DiSC. He previously served as president and CEO of Child & Family Service from 2006-2017. Under Garval’s leadership, the 118-year-old nonprofit was developed and strengthened and currently comprises close to 50 social service programs statewide, with nearly 500 employees and an annual budget of $30 million.   Garval was educated at Montclair State College in New Jersey and earned his master’s in social work from the University of Michigan. He completed the Alliance for Strong Families and Communities Executive Management Institute and is certified by the Hartford Foundation for Public Giving. He also is a 2007 PONO (Promoting Outstanding Non-profit Organizations) Fellow, a prestigious program for outstanding executive leaders in Hawai’i. He received the Ho’okele Leadership award in 2014 from the Hawaii Community Foundation and the Wallace Alexander Gerbod Foundation. Garval’s career took him from a stint teaching high school Spanish in the greater Boston area, to a decade of social services, to vice president of family services for The Village for Families & Children in Hartford Connecticut, progressing to COO, then CEO of the nonprofit organization.