Job Title
Rapid Re-Housing Case Manager
Northern Virginia Family Services
Manassas, VA
Listing Start Date
Listing End Date
Position Summary
Northern Virginia Family Service (NVFS) provides a comprehensive set of services designed to address the root cause of poverty and homelessness within the Northern Virginia area. This includes the SERVE homeless shelter which is a 92 bed, 24-hour emergency response program for households experiencing a housing crisis, and the Prince William County Community. The Rapid Re-Housing Case Manager will assist the client in building self-sufficiency with an emphasis on long-term economic and housing stability and in keeping with the Housing-First goals. Specifically, the Case Manager will focus on clients who are 60 and older with an underlying health condition and assist in securing permanent housing, budgeting, employment, educational training, and health within a 2-year time frame. The Rapid Re-Housing Case Manager could be assigned to shelter residential or community-based clients. All NVFS employees are expected to demonstrate the organizational values and sensitivity to the diversity of the organization’s client base. Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions. •Conduct comprehensive initial screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate. •Manage a caseload of clients including developing a Service Goal Plan, budgeting, and monitoring of client’s compliance with program guidelines and eligibility. •Conduct client meetings and home visits to document progress and ensure that clients still meet program guidelines and •Conduct phone follow-up after completion of the program to monitor effectiveness of services provided. •Refer clients to other services as needed and work collaboratively with other community providers. Participate in outreach efforts and develop effective working relationships with other community partners and service providers; establish and maintain a network of community resources and services. •Process re-certifications as per funder’s requirements and guidelines. •Conduct effective outreach to landlords for mediation, negotiation, and tenant relations. •Compile and prepare appropriate tenant/landlord contracts and landlord check request payments to ensure timely delivery. •Participate in regular supervision with supervisor by providing regular updates and preparing case presentations •Maintains client files in accordance with program requirements and NVFS guidelines. •Maintain current level of knowledge on program software and other information on housing assistance programs. •Comply with the Standards and Ethics for Housing Counseling •Responsible for maintaining certification CEUs if certified. Qualification Requirements: An individual may obtain skills through a variety of professional, personal, educational, and volunteer experiences. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform essential job duties. •Prefer one of the following: ?Bachelor’s degree in Social Work or related field from an accredited college or university; OR ?Associate’s degree with at least two (2) years of related work experience; OR ?At least four (4) years of related work experience with no relevant education. •At least one (1) year of case management experience specializing in human services preferred. •At least one (1) year of related experience working with homeless or at-risk populations required, with demonstrated understanding of systemic issues that affect low income and marginalized people. •HUD Housing Counselor Certification required within 6 months of hire date (cost to be reimbursed by NVFS if not already certified upon hire). •CPR/First Aid certification preferred; if not certified, must be willing and able to obtain certification through NVFS-provided training. •Familiarity and/or experience with HMIS preferred. •Demonstrated ability to communicate and interact effectively with a diverse client base and landlords, including interviewing and negotiation principles and techniques. •Oral and written fluency in English required; language fluency a plus. Additional language skills always welcome. •Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required. •Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability. At Northern Virginia Family Service (NVFS), we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace. NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.
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