The Community & Volunteer Engagement Specialist (C&VES) is responsible for implementing the successful coordination of the agency’s community outreach, partnerships, volunteer, and in-kind initiatives. The C&VES works collaboratively with the Development and Communications team and with program staff to maximize the agency’s effectiveness and build its capacity. All NVFS employees are expected to demonstrate the organizational values and sensitivity to the diversity of the agency’s community members and partners, fellow employees, and client base.
Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions.
•Build and cultivate partnerships with existing and potential community and business groups.
•Coordinate and conduct outreach in the business, civic, and faith sectors to promote agency’s visibility in the community, including:
•Identify and seek opportunities, including speaking engagements, to engage with and raise visibility in the community.
•Coordinate successful engagement opportunities such as in-kind drives and volunteer activities and provide efficient internal operations to support these activities.
•Provide community engagement content to Communications for publicity (e.g. social media, website, newsletters, etc.) to enhance visibility of the agency and donor.
•Follow up after community events and activities to acknowledge the entity’s contribution to the agency.
•Collaborate with program staff to identify volunteer and in-kind activities that meet shared goals, to monitor performance, progress, suitability and efficiency.
•Collaborate with the Development and Communications department to identify agency needs, build volunteer capacity, coordinate outreach and solicit community support.
•Proactively recruit volunteers through targeted and general community markets.
•Screen and place volunteers in roles that are most suitable to their skills, interests, and motivations and that meet agency needs and goals.
•Provide volunteer supervision support as needed.
•Facilitate in-kind donations to support the supply needs of program and agency.
•Collaborate with community & volunteer engagement staff to ensure an effective, consistent, and high quality agency volunteer engagement program.
•Develop or assist in the development of new opportunities that support the agency and department’s strategic goals.
•Track volunteer and in-kind statistics and community engagement progress for outcome reports.
•Participate in regular supervision with supervisor by providing regular updates.
•Maintain files in accordance with program requirements and NVFS guidelines.
•Maintain current level of knowledge of agency programs and events.
•May include serving collaboratively as a member of community councils and initiatives.
•May include driving agency vehicle to transport supplies and/or people in order to cultivate community relationships.
Qualification Requirements: An individual may obtain skills through a variety of professional, personal, educational, and volunteer experiences. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform essential job duties.
•Bachelor’s degree from an accredited college or university preferred.
•At least two (2) years of related work experience in community and/or volunteer engagement required.
•Strong interpersonal skills and proven ability to build trust, rapport and maintain relationships. Must be able to build and maintain effective working relationships with staff, volunteers, external constituencies and community partners.
•Ability to understand and effectively communicate program and agency information, impact, and engagement opportunities.
•Strong communication skills including comfort using the phone, public speaking and presentation skills.
•Proficiency in use of basic technological tools including laptops/computers, email, phones, and internet, virtual meeting and learning platforms required. Working knowledge of Microsoft Office Suite required.
•Oral and written fluency in English required; Spanish language fluency a plus. Additional language skills welcome.
•Familiarity with Northern Virginia region preferred.
•Commitment to organizational values of Communication, Integrity, Respect, Collaboration, and Accountability
At Northern Virginia Family Service (NVFS), we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace.
NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.