Job Title
Housing Counselor
Northern Virginia Family Services
Oakton, VA
Listing Start Date
Listing End Date
Position Summary
Northern Virginia Family Service provides a comprehensive set of services designed to address the root cause of poverty and homelessness within the Northern Virginia area. Housing Counselors provide intake; coordinate and monitor the assessment, treatment/intervention planning process and follow-up for each client; and serve as an advocate and liaison for and on behalf of client. The Housing Counselor will provide assistance in building client self-sufficiency around family systems, housing, budgeting, employment, educational training, health, and other human services, with an emphasis on long-term economic and housing stability in keeping with the Housing 1st goals. The Housing Counselor could be assigned to residential or community based clients through the Northern Virginia region. Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions. •Conduct comprehensive initial screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate. •Manage a caseload of specific clients including developing Service Goal Plan, budgeting, and monitoring of client’s compliance with program rules. •Conduct and document client meetings to monitor progress. •Conduct phone follow-up after completion of the program. •Conduct outreach and establish network of community resources and services. •Make referrals to other services as needed and work with other community providers to provide collaborative services to clients. •Conduct unit inspections to ensure compliance with safety and federal/funder regulations. •Conduct and document home visits to document progress and ensure that clients still meet program guidelines and eligibility. •Process re-certifications as per funder’s requirements. •Outreach to landlords for mediation, negotiation, and tenant relations. •Monitor direct assistance that can be used for financial support, rent, utility, and security deposit payments. •Compile and prepare appropriate tenant/landlord contracts and landlord check request payments to ensure timely delivery. •Participate in regular supervision with Program Manager by providing regular updates and preparing case presentations. •Maintains client files in accordance with program requirements and NVFS guidelines. •Maintain current level of knowledge on program software and other information on housing assistance programs. •Comply with the Standards and Ethics for Housing Counseling •Responsible for maintaining certification CEUs if certified. Qualification and Additional Requirements: An individual may obtain skills through a variety of professional, personal, educational, and volunteer experiences. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform essential job duties. •Must have one of the following: ?Bachelor’s degree in Social Work from an accredited college or university with one (1) year of case management experience; OR ?Associate’s degree with at least two (2) years of related work experience; OR ?At least four (4) years of related work experience with no relevant education. •Housing Counselors in the RHAP TBRA must attend and pass certification as HQS inspectors after hire. •Housing Counselor Certification a plus. •Oral and written fluency in English required; fluency in Spanish preferred. Additional language skills always welcome. •Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required. •Must clear Motor Vehicle Record check, have a valid U.S. driver’s license and reliable transportation if driving or transportation of clients is essential to the job. •May be called upon to work beyond normal working hours. •Successful completion of background checks required upon hire. •Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability. At Northern Virginia Family Service (NVFS), we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace. NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.
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