Job Title
Housing Locator
Northern Virginia Family Services
Manassas, VA
Listing Start Date
Listing End Date
Position Summary
Northern Virginia Family Service (NVFS) provides a comprehensive set of services designed to address the root cause of poverty and homelessness within the Northern Virginia area. This includes the SERVE homeless shelter which is a 92 bed, 24-hour emergency response program for households experiencing a housing crisis, and the Prince William County Community. The Housing Locator is responsible for working collaboratively with NVFS shelter and rapid rehousing case management staff to identify housing opportunities for clients, both families and singles. This position is required to actively seek out, obtain and maintain relationships with landlords, private and non-profit. The Housing Locator provides training to staff and clients on housing opportunities and tenant/landlord roles and responsibilities. The Housing Locator is an integral member of the Housing Team and works collaboratively with all aspects of NVFS programs, representatives from Housing Departments, Departments of Social Service, local Continuum of Care(CoC), and representatives of other non-profit agencies and the faith community. All NVFS employees are expected to demonstrate the organizational values and sensitivity to the diversity of the organization’s client base. Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions. •Proactively seek out new housing opportunities and resources to assist families with housing. •Nurture existing relationships and create new collaborative partnerships with landlords and other housing providers, including acting as a liaison between landlords and clients as needed. Negotiate leases on behalf of clients in collaboration with case managers and clients. •Develop and facilitate training and workshops for clients and shelter staff including tenant rights and responsibilities, housing discrimination, finding and securing rental housing, communication with landlords and fair housing. •Maintain a Housing Directory to include documentation of all contacts with housing providers. Provide consistent updates on housing availability. •Maintain documentation of trainings, budgets, housing contacts and other pertinent information in accordance with agency and best practice standards. •In coordination with the case manager, provide access to resources to assist families and singles as needed during their move into permanent housing (such assistance may include accessing rental assistance money, donated furnishings and coordinating with volunteer movers). •Negotiate and manage the Rapid Re-housing direct assistance budget in coordination with case management staff and Director of Homeless Services to ensure the distribution of funds is in keeping with state and local guidelines and meets the needs of clients. •Maintain current level of knowledge on program software and other information on housing assistance programs. •Conduct Housing Quality Standard Inspections per grant guidelines. Advise and advocate for clients with regard to quality standards. •Participate in regular supervision with supervisor and provide regular updates. •Remain current on knowledge of standards and other program-related information. •Enter data for record keeping and reporting to meet relevant guidelines. Qualification Requirements: An individual may obtain skills through a variety of professional, personal, educational, and volunteer experiences. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform essential job duties. •Bachelor’s degree in public or business administration from an accredited college or university preferred. •A minimum of three (3) years of experience in property management, housing management, and/or real estate required, including negotiation and advocacy. Experience within the working community a plus. •HQS certification required within six (6) months of hire if not already certified. •Must be experienced in, comfortable with and willing to conduct trainings to groups. •Experience providing direct services to individuals in crisis strongly preferred. •Ability to communicate respectfully, clearly, effectively, tactfully and patiently in-person and on the phone to a diverse population. •Strong interpersonal skills and proven ability to build trust, rapport and maintain relationships; must be able to create and maintain collaborative working relationships and effectively interact with clients, landlords, and community partners. •Fluency in English required; bilingual fluency in Spanish or other client languages a plus. Additional language skills always welcome. •Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required. •Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability. At Northern Virginia Family Service (NVFS), we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace. NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.
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