Track: All

Format: Project-Based 

Are you looking for new solutions to workforce challenges? Does your organization lack a diverse talent pipeline or needs new strategies to improve the health and well-being of community members across their lifespan? This session will provide solutions as we explore the learnings, evaluation data, and implementation strategies from the Alliance’s intergenerational initiative, Second Acts for Strong Communities.

The three-year, grant-funded initiative just recently concluded. The evaluation data demonstrated that the intentional inclusion of older adult talent and intergenerational models have a lasting and positive impact across all stakeholders ─ including the organization, the youth served, and the Second Acts talent. Adults 50+ offer experience, skills, and lower turnover to the workplace, as well as empathy, healing relationships, and commitment to the youth and families in the community. They also provide critical talent and capacity to the organizations they serve. These intergenerational models also help increase youth outcomes related to confidence, relationships, and performance in school, while enhancing the health, life satisfaction, and longevity of the older adult population, leading to stronger communities as a whole. 

This presentation will explore the nine demonstration sites’ journeys, challenges, best practices, and recommended implementation strategies, leading to stronger workforces and models that increase the sense of belonging, purpose, and connection among community members. Participants will not only hear informative first-hand experiences from executing this work but will also be introduced to tangible resources and instructional tools to support efforts to build intergenerational models. 

Learning Objectives:

  • Develop stronger human capital strategies as they learn about the unique value proposition older adults bring to an organization and how to best leverage this population 
  • Learn how to more effectively and efficiently utilize this older talent pool through a variety of models, approaches, and successful implementation strategies 
  • Be empowered to integrate intergenerational and 50+ talent models into organizations through easy to use resources and instructional ‘how to’ tools 


  • Nancy Meegan, vice president of human resources, Ascentria Care Alliance  
  • Janet Waters, manager of intergenerational workforce, Ascentria Care Alliance 
  • Vernon Washington, encore fellow, Family Foundations
  • Cindy Arakaki, human resources operations manager, Child and Family Service, Hawaii

Nancy Meegan 
Vice President of Human Resources 
Ascentria Care Alliance 

Nancy Meegan is vice president of human resources at Ascentria Care Alliance, a New England-based nonprofit, with 1,400 employees headquartered in Worcester, Massachusetts. Throughout her career, Meegan has had a passion for mission-driven nonprofits. She began as a child and family clinician and for the past 25 years has worked in human resources leadership positions. She is committed to finding and supporting outstanding staff and embraces a diverse workplace.   

Janet Waters 
Manager of Intergenerational Workforce 
Ascentria Care Alliance 

Janet Waters is manager of the intergenerational workforce at Ascentria Care Alliance. She works to engage age 50+ talent to support Ascentria’s mission in its work with children and youth. In her role, Waters promotes paid and unpaid opportunities to create meaningful intergenerational experiences between older adults and young people.  

Waters has recent extensive experience consulting to and delivering services for families with children of different needs, multiples, and mental health issues. 

Previously, Waters has held a variety of positions in the field of Criminal Justice. She was clinical director and then program director for a locked treatment facility for violent juvenile offenders, specializing in sex offender therapy and clinical group therapy for gang members. Waters also has experience in the adult correctional system, serving as the director of volunteer services and then director of classification for the Suffolk County House of Correction in Boston. 

Waters earned her bachelor’s in history and women’s studies from Yale University and earned the Dupuis Award for Scholarship. She earned her master’s in divinity at Harvard University where she won the Billings Prize for Preaching. 

Cindy Arakaki
Human Resources Operations Manager
Child and Family Service, Hawaii

Cindy Arakaki oversees all areas of Human Resources, recruitment, payroll, volunteer management and credentialing.  
With over 25 years of Human Resources experience in organizing and developing individuals, she has built rapport through coaching and mentoring the next generation to achieve their personal and professional goals.

Through her professional partnerships with SHRM-Hawaii and YWCA-Honolulu, along with leading in a Women’s Ministry, she has mastered the ability to cultivate individuals from seed to harvest.

Future goals are to have collaborative forums that will develop more mentoring and intergenerational teachings. Perpetuating love and guidance from Kupuna to Keiki.