Track: Health and Well-Being 
Format: Project-Based

Programs that support the healthy development and well-being of children, families, and communities often leverage a data-driven continuous quality improvement (CQI) process to monitor impact. In this workshop, participants will learn how Children's Hospital of Wisconsin adapted lessons learned from the Alliance for Strong Families and Communities' Change in Mind initiative to integrate human-centered design concepts, rapid cycle feedback from families, and data on family functioning into a CQI process that also informs systems change efforts. This session includes real-world examples where presenters share how their approach to using data evolved from monitoring process to sharing data with families to gauge the impact of their services. Attendees will leave the session with tools and an action plan, allowing them to start translating the core concepts from the presentation into their own work.

Learning Objectives:

  • Understanding how human-centered design can inform CQI
  • How to incorporate segmentation into evaluating change in child/family functioning 
  • How to engage staff and families in identifying moderating factors of program outcomes 
  • How to leverage a CQI process that includes family input into systems change efforts


  • Gabriel McGaughey, director of child well-being, Children's Hospital of Wisconsin
  • Luke Waldo, child well-being manager, Children's Hospital of Wisconsin

Gabriel McGaughey
Director of Child Well-Being 
Children's Hospital of Wisconsin 

Gabriel McGaughey serves as the director of well-being for Children’s Hospital of Milwaukee Community Services and is a founding co-director of the Institute for Child and Family Well-Being. He joined Children’s Hospital in 2003.

McGaughey has worked to advance the child welfare field toward a more holistic approach to working with children with a focus of meeting their developmental needs to support long-term success. Previously, He led the child welfare case management program at Children’s leveraging experience in direct practice, quality improvement, and data analytics to support improved services for families. McGaughey holds bachelor’s and master’s degrees in social work from the University of Wisconsin-Madison.

Luke Waldo
Child Well-Being Manager
Children's Hospital of Wisconsin

Luke Waldo currently serves as the well-being manager at Children’s Hospital of Wisconsin and associate director of program implementation and community outreach for the Institute for Child and Family Well-Being.

Waldo has dedicated his career to child well-being in Europe, South America, and his native city; Milwaukee, where he has worked with children adversely impacted by immigration, homelessness, abuse and neglect, and family violence. He has nearly two decades of experience in the nonprofit sector working in the domestic violence, childhood trauma and well-being, homelessness, and education and prevention fields with a special focus on engagement and innovative solutions to personal and community challenges. Waldo has trained hundreds of child well-being professionals in the areas of domestic violence, toxic stress, adverse childhood experiences, and childhood resilience. Before joining the institute’s leadership team, he led the Family Support Program which serves families involved with the child welfare system by providing strengths- and evidence-based interventions.

Waldo received bachelor's degrees in psychology and Spanish from the University of Wisconsin-Eau Claire and a master's in cultural foundations of education at the University of Wisconsin-Milwaukee.