Track: Safety and Resilience

Under the Family First Prevention Services Act, it is critical that congregate care providers understand the requirement that qualified residential treatment programs (QRTPs) be licensed and accredited and what that entails. This interactive session will focus on accreditation for all types of human service providers with a thorough review of the major phases of the accreditation process while highlighting the benefits of becoming accredited including enhanced revenue opportunities. 

Participants will learn about the fundamental organizational requirements necessary for accreditation, key individuals to include throughout the process, and how to avoid the common pitfalls of accreditation preparation. There will also be a review of the similarities and differences between the three main accrediting bodies for agencies that provide services to children and families: Commission on Accreditation of Rehabilitation Facilities (CARF), Council on Accreditation (COA), and The Joint Commission.

Learning Objectives:

  • About the accreditation requirement for QRTPs in the Family First Act
  • Identify the key benefits of becoming nationally accredited
  • Compare timelines and costs for accreditation
  • Become familiar with common accreditation preparation challenges
  • Discover what is needed to prepare for accreditation successfully


  • Jennifer Flowers, CEO, Accreditation Guru

Jennifer Flowers
Accreditation Guru

Jennifer Flowers, a nationally renowned expert in the accreditation arena and nonprofit governance, is the founder and CEO of Accreditation Guru. Across North America, she and her team assist human service organizations in achieving and maintaining national accreditation. Flowers has worked with a variety of organizations in the social services, behavioral health care, religious, and education sectors in the areas of long-term strategic planning, board development, quality improvement program design, and risk management strategies.

She is a regular speaker at state and national conferences on all areas related to accreditation preparation and the Family First Prevention Services Act. Flowers received her master's in business administration in international management from Thunderbird School of Global Management and is certified in Nonprofit Board Education by BoardSource.