Sept. 29 from 2-3 p.m. CT

  • Free
Register Online

Webinar Description

Many organizations struggle with basic quality measures or fail to optimize outcomes data when it is collected. Yet quality measures simply scratch the surface of the best practices that ensure clients are screened for basic physical and behavioral health challenges and support client follow-up that identifies pathways to healthy improvement.

Organizations that use optimized metrics as the foundation of strategic initiatives tend to be more fiscally and operationally resilient to the changing landscape. This is particularly evident in services that embrace true whole-person care management, value-based models highlighting cost and outcomes that can be leveraged with payers, and growth initiatives to increase access to care.

No matter where an organization is on their quality and accreditation journey—from those just starting out to those that are more advanced—new insights can be gained from hearing what works and how to maximize data for innovation that matters. 

In partnership with the Alliance-COA Performance Excellence APEX, this webinar will be presented by Dr. Melanie Elliott, vice president of analytics at Afia, who will offer lessons learned and success stories about: 

  • Implementing effective data systems with meaningful workflows that ensure financial savings, reduce manual effort by staff, and improve access to accurate data
  • Integrating data from electronic health records (EHRs), general ledgers (GLs), human resource information systems (HRIS), health information exchanges (HIE), and other sources that support a comprehensive data warehouse with business intelligence
  • Optimizing insights into basic operations, cost of service; financial metrics; productivity; clinical initiatives and outcomes; population health; quality metrics, such as HEDIS, UDS, and CCBHC measures; and many other strategic initiatives. 

This webinar is offered in partnership with SPARK 2021 sponsor, Afia. Learn more about Afia online.

View full event details and register now for SPARK 2021, a virtual learning experience to be held Oct. 12-14. 

What You'll Take Away
  • Discover tips and tricks for optimal workflows that optimize staff time and ensure quality data capture
  • Empower staff so they can be proactive rather than reactive
  • Engage clients in managing their own care through innovative clinical initiatives and proven positive outcomes
  • Develop value-based models that put your organization in control of the cost of care

Who Should Join

  • Executives
  • Directors
  • Program managers
  • Data and reporting staff
  • Clinical providers


Melanie Elliott, PhD
Vice President of Analytics

Melanie Elliott has over two decades of experience in behavioral health care and social services. During that time, she has supported behavioral health agencies with advanced analytics, business intelligence, outcomes analysis, data-related best practices, and business planning. She received her doctorate in social and health psychology from SUNY Stony Brook and completed her postdoctoral training at the Center for Developmental Sciences at UNC Chapel Hill. Elliott helps to drive Afia’s vision of innovation and client outcomes that can be accomplished through analytics in behavioral health and social services.