Reducing turnover is the top goal for nonprofit organizations completing the just-released Alliance for Strong Families and Communities 2019 U.S. Human Services Workforce Trends and Compensation Study, yet only 32 percent of survey participants have formal retention strategies and 86.5 percent of this group indicate its hindering their ability to reach organizational goals.

Nearly 300 organizations located throughout the U.S. provided detailed salary information for 59 professional, direct service, and support positions in the nonprofit human services sector for the report. It is one of the only compensation reports to focus solely on the human services sector and examines more positions than other studies of its kind.

For the second time, the Alliance has included a workforce trends analysis that examines recruitment, retention, turnover, and advancing equity. This study also compares data collected this year with 2017, the year the study was first introduced. Among the report’s notable findings: According to the study, 58 percent do not have hiring protocols or practices that intentionally promote equity and diversity, such as trainings, consultants, benchmarks, goals, or targeted outreach. Of respondents, 26.8 percent believe this does not hinder their organizations progress towards goals. 

Designed to encourage conversations, generate ideas, identify priorities, and inspire new questions to help human services leaders drive greater organizational performance, the trend report is based on survey questions developed in consultation with human resources professionals within the Alliance network. It addresses priorities, challenges, and trends that are impacting the strength and diversity of the sector’s workforce.

For years, the Alliance’s compensation studies have helped organizations stay competitive and high performing, hire the best candidates, and retain the best employees. The Alliance supports the social sector in recruiting and retaining a strong, diverse workforce and developing a robust talent pipeline as key strategies to achieving the vision of a healthy and equitable society. The study also enables the Alliance to consider technical assistance offerings, capacity-building opportunities, ways to align efforts across our network, and ideas for deeper explorations of these areas.

The full 2019 report, including the compensation study and trend analysis, and 2019 and 2018 report bundle are available for purchase online. The 2018 report provides detailed salary data for executive, director, and management positions.

Organizations that participated in the compensation survey were sent emails Monday, Sept. 16 containing the coupon codes to access the report at the reduced price.

For more information on the report findings, contact the Alliance Evaluation and Research Department.